Liverpool-based curtain and blind installation service Modern Curtains Liverpool is facing intense scrutiny after a surge of customer complaints alleging missed deadlines, poor communication, and substandard workmanship.
The company, operated by owner Zak, has sparked outrage among local homeowners. This investigation combines firsthand accounts, social media analysis, and expert insights to uncover the full story.
Mounting Customer Complaints
A review of Modern Curtains Liverpool’s Google Business profile reveals a pattern of unresolved grievances.
Key allegations include:
The business’s response rate to reviews is notably low, with only one reply visible—a generic apology from 2021.
Modern Curtains Liverpool Business Background and Online Presence
Modern Curtains Liverpool has operated since at least 2021, according to its Instagram handle (@moderncurtains2021). The Instagram feed showcases glossy photos of completed projects, emphasizing “quality craftsmanship” and “timely service.” However, this curated image starkly contrasts with customer experiences.
Key Findings:
Attempts to Contact the Business
This publication made multiple attempts to contact Zak via:
All efforts went unanswered as of press time.
Affected Customers Take Action
Frustrated clients are pursuing diverse avenues:
How to Protect Yourself
To avoid similar issues, consumers should:
Conclusion
Modern Curtains Liverpool’s case underscores gaps in consumer protection for home improvement services.
While Zak’s operation continues, affected customers urge vigilance. Trading Standards advises,
“Report issues immediately—it helps us identify repeat offenders.”
Have you interacted with
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